Golden Stone Hygiene Wheat Solution has been developed and is operated by Crest Consulting (the “Company”). It is provided to you i.e. the User who utilizes the website(“App”) of the Company. The Company enables the Users to browse the online shop on the App and supplies goods ordered via the online shop. (“Services”) The Users shall read these Terms of Use carefully before using the App. By using the App, the Users have agreed to have accepted these Terms of Use and to abide by them. The Terms of Use shall take effect from the date on which the Users browsed through and/or utilized the App on their device and made use of the Company’s Services.
The following are the Terms of Use for utilizing the App:
The Company reserves the right to change, amend, add and modify these Terms of Use at any time and without notice to the Users. The Users shall be responsible for regularly reviewing these Terms of Use to obtain timely notice of such changes. Users’ continued use of the App after changes are posted constitutes their acceptance of the amended Terms of Use.
Users must register and login on the App by providing the details required in order to use the App. In creating an account, Users agree to:
Users also agree to take responsibility for all activities on or under the account registered in their name and they accept all risks for any unauthorized use of their account.
Users may buy goods offered online by the Company by completing the order form available on the App. By placing an order, the Users confirm that all the information they provide is accurate, complete and not misleading. The Users agree to deal with the Company in good faith and in compliance with all applicable laws. The Company may cancel orders where it considers that the Users have not dealt with the Company in good faith or have otherwise breached applicable laws, even if the order has been confirmed and the User has been charged. If the User is charged for the purchase and the Company cancels the order, the Company will notify the User and credit the User’s account for the amount charged, less delivery charges and applicable taxes and duties, at the Company’s discretion.
The Company may provide special offers in relation to its goods from time to time. At any time, the Company may terminate any special offer without advance notice. If terminated, a special offer will continue to apply to goods,the Users ordered in good faith in accordance with these Terms before the special offer was terminated.
All goods are offered for sale subject to available stock. If an item is out of stock, the Company may contact the User to offer a substitute. If the User does not accept a substitute item and the User has been charged for an item that is out of stock, the Company will cancel the User’s order and issue a credit to the User’s account in the amount charged. If the Users order goods and some are not in stock, the Users agree that the Company may fill that part of the User’s order for which stock is available.
If the Users receive any goods in a damaged condition, the Company may issue a credit in the amount paid for the goods or send replacement goods at its discretion, if the User notifies the Company within 7 days of the delivery date. The Company may ask the Users to provide proof of the damage, as a condition of refund or replacement
The Company gives the User a personal, royalty-free, non-assignable, non-exclusive and limited sub-license to use the App that is provided to the User by the Company for personal use only. This license is for the sole purpose of enabling the User to use and enjoy the benefit of the Services as provided bythe Company, in the manner permitted by these Terms of Use and as per law.This license does not include any resale or commercial use of this App or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this App or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This App or any portion of this App may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the Company. The Users may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the App or of the Company and its affiliates without express written consent. The Users may not use any meta tags or any other "hidden text" utilizing the App’s or Company’s name or trademarks without the express written consent of the Company. Any unauthorized use terminates the permission or license granted by the Company.
The App shall not be used by minors. The App is directed only to individuals who are permitted to legally enter into contracts in India and those who do not require consent from their natural/legal guardian to do so. The Company has hereby cautioned all Users of the same. However, if the App is used by minors irrespective of such caution by the Company, then the Company shall not be responsible for any claims from any authorities/third parties regarding the same.
Users agree not to access without authority, interfere with, damage or disrupt:
All the products listed on the App will be sold at MRP unless otherwise specified. The Products can be purchased through the App through various methods of payments offered. The sale/purchase of Products shall be additionally governed by delivery, return policy, etc., which is discussed below.
As part of the registration process on the App, the Company may collect the following personally identifiable information about the User: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, and information about the pages on the App the Users visit/access, the links that the Users click on the App, the number of times the Users access the page and any such browsing information, which is used and disclosed in accordance to the terms set out in the Privacy Policy.
The Users shall solely be responsible for any and all duties, taxes, levies or fees imposed on or in connection with the App by any authority, without any liability to the Company.
The Company makes no warranty that access to the App will be uninterrupted, timely or error-free. In addition, the Company may occasionally need to carry out repairs, maintenance or introduce some new features and functions and the Company shall not entertain any claims arising from the aforesaid.
Access to the App may be suspended to or withdrawn from the Users personally or generally either temporarily or permanently at any time and without notice. The Company may also impose restrictions on the length and manner of usage of any part of the App for any reason, within its discretion.
The Company does not warrant that the App will be compatible with all hardware and software which the Users may use. The Company shall not be liable for damages to or viruses and other code that may affect any equipment, software, data or other property as a result of the Users’ access to or use of the App or obtaining any material from the App. The Company shall not be liable for the actions of third parties.
Additionally, the Company has made every effort to display the colours of itsgoodsthat appear on the App as accurately as possible. However, as the actual colours the Users see will depend on the Users’ monitor, the Company cannot guarantee that the User’s monitor display of any colour will be accurate.
The Company may change or update the App and anything described in it without notice to the Users. If the need arises, the Company may suspend access to the App or close it indefinitely.
The Company will arrange for the products to be delivered to the address for delivery indicated in the User’s order.
The Company will use reasonable endeavors to deliver products within 4 working days of the date of the order confirmation. However, the Company cannot guarantee delivery by the relevant date. The Company however guarantees that unless there are exceptional circumstances all deliveries of products will be dispatched within 7 days after receipt of payment.
The Company will process the refund after receipt of the product by Golden Stone Hygiene Wheat Solution or its partners. Refund will be processed based on the mode of payment of the order:
Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 10 working days of the process being completed;
Orders paid by net banking accounts will be credited back to bank account within 10 working days of the returns process being completed.
That in the event that a non-delivery occurs on account of a mistake by the User (i.e. wrong name or address or any other wrong information) any extra cost incurred by the Company for redelivery shall be claimed from the User.
That the Users will use the services provided by the App, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the App.
The User will provide authentic and true information in all instances where such information is requested of the User. If the Users’ details are found not to be true (wholly or partly), the Company has the right in its sole discretion to reject the registration and debar the User from using the Services and / or other affiliated websites without prior intimation whatsoever.
That before placing an order, the Users will check the product description carefully. By placing an order for a product, the Users agree to be bound by the conditions of sale included in the item's description.
The Company shall not be liable for any claims, demands and damages of any kind arising from the Users’ use of or inability to use the App. The Company shall not be responsible for any claims, demands and damages of any kind arising out of or in any way connected with any disputes arising between the Users and third parties.
The Users assume all responsibility and risk with respect to their use of the App. Users agree and understand that, to the fullest extent permitted by law, the Company disclaims all warranties, representations and endorsements either express or implied with regard to the App and as to the condition, suitability, quality, fitness or safety of any goods or services supplied by the Company (Warranties), other than those implied by statute which may not be legally excluded. Any liability the Company may have to the Users under Warranties implied by statute which cannot be excluded is limited, where expressly permitted by statute, to supplying, or paying the cost of supplying, the goods or services again or repairing, or paying the costs of repairing, the goods, at the Company’s option.
The Users agree not to reproduce, duplicate, copy or re-sell the App or any part thereof except as may be permitted by these Terms of Use. Any such unauthorized use of the App by the Users will make them liable to pay the Company damages.
In case of Force Majeure beyond the control of the Company such as the App,or any software related to that, being hacked by third parties, network issues, etc., the Company shall not be held responsible for any claims from the Users.
The Users represent and warrant that their use of the App will strictly be in accordance with these Terms of Use and with all applicable laws in India regarding online conduct and acceptable content. The Company shall not be held responsible for the same. The User further agrees that this is a binding agreement between the Company and the User and that the User is legally competent to accept these Terms of Use, as per laws of India.
The User agrees to indemnify the Company against any and all losses, expenses, damages and costs resulting from the use of the App not in accordance with these Terms of Use and/or any violation of these Terms of Use. The Company has the right to assume the exclusive defense and control of any demand, claim or action arising herein or in connection with the App and all negotiations for settlement or compromise. The User agrees to fully cooperate with the Company in the defense of any such negotiations as requested by the Company.
The Company retains all right, title and interest, including without limitation to the intellectual property rights upon and relating to the App, including but not limited to, all software, technology, logo, information, content materials, guidelines and documentation. The Users will not acquire any title, right or interest therein, except for the limited use rights expressly set forth in these Terms of Use. Any rights that the Company does not expressly grant herein are deemed withheld. It is clearly and well understood by and between the parties that the Company is in no way transferring or assigning its proprietary rights of the App to the Users or any other party and it shall remain the exclusive property of the Company. The Company reserves the right, at its sole discretion, to modify, change, update and/or enhance the App.
The Users shall not modify the paper or digital copies of any materials from the App in any way. They shall not use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text. None of the materials present on the App shall be used for commercial purposes by the Users without obtaining a license from the Company to do so. If Users print, copy or download material from the App in breach of these Terms of Use, their right to use the App will cease immediately and they shall, at the Company’s option, return or destroy such copies of the materials they made.
The Users must comply with any applicable third party terms of agreement when using the App (for example, Users must ensure that the use of the App is not in violation of their mobile device agreement or any wireless data service agreement).
The Company has no control over and accepts no responsibility for the content of any third party links from the App (unless they are the providers of such links). The linked websites or mobile application are provided for the Users’ convenience without any warranty, express or implied, for the information provided within them. The Company does not provide any endorsement or recommendation of any link of a third party website or mobile application. The terms and conditions, terms of use and privacy policies of those third party website or mobile application will apply to the Users. The Company shall not be liable for any queries, concerns or complaints about such third party website or mobile application.
The Company may at any time modify the Terms & Conditions of Use of the website without any prior notification to the Users.Users can access the latest version of these Terms & Conditions at any given time on the App. Users should regularly review the Terms & Conditions on the App. In the event the modified Terms & Conditions is not acceptable to the User, User should discontinue using the Service. However, if the Users continue to use the Service, they shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this App.
The Company may terminate the use of the App at any time without notice to the Users. Upon termination, the rights and licenses granted to Users shall terminate and they shall not be permitted to utilize the software after such termination.
In the event that any provision of these Terms of Use or part thereof shall be deemed void, illegal, invalid or unenforceable in whole or in part, the remaining provisions or parts shall remain in full force and effect.
The failure of either Party to insist upon a strict performance of any of the terms or provisions herein or to exercise option, right or remedy herein contained, shall not in future be construed as waiver or a relinquishment of such terms, provisions, option, right or remedy, but the same shall continue and remain in full force and effect. No waiver by either Party of any term or provision hereof shall be deemed to have been made unless expressed in writing and signed by such Party.
No amendment or other variation of these Terms of Use shall be effective unless it is in writing, is dated, expressly refers to these Terms of Use and is duly signed by the Company.
The Users shall not be permitted to assign/transfer or purport to assign/transfer theirrights and obligation under the Terms of Use to any other person.
The Company may assign its rights and obligations under these Terms of Use, in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of the Company’s business, assets or stock (including in connection with any bankruptcy or similar proceedings). Upon such assignment, the Company shall be relieved of any further obligation under these Terms of Use.
This User Agreement shall be construed in accordance with the applicable laws of India. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by the Company and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Bhavnagar - Gujarat. The High Court of judicature at Bhavnagar - Gujarat alone shall have the jurisdiction and the Laws of India shall apply.
These Terms of Use (and the Privacy Policy of the Company along with any other terms and conditions specified by the Company, such as those sent via email, etc.) contain all the terms agreed between the Parties regarding the App and its use and supersedes and excludes any prior terms and conditions between the Parties.
Last Updated: 16th August 2022